AssociationAI / AI Literacy
Refraction

Practical AI literacy

AssociationAI

Short tutorials for association staff who need AI help this week: renewals, FAQs, events, and board packets, without putting member data at risk.

Sections

Pick the part of the job you work on.

Getting started

Foundations for association staff: what generative AI is, what it is not, and habits that protect member trust.

Membership

Member support, FAQ bots, renewals, and retention, without leaking AMS or private records into public tools.

Events

Runbooks, speaker briefs, and ops drafts from approved public materials. Contracts and PII stay out of consumer chat.

Privacy & data

Grounding, access control, and refusal patterns so AI work respects member privacy and association policy.

Board & governance

Board packets, briefing memos, and governance guardrails for AI-assisted staff work.

Operations

Day-to-day association ops: checklists, handoffs, and practical AI workflows for small teams.

Latest tutorials

All tutorials